Privacy Policy
This Privacy Policy describes how Niya Luxe(“Niya Luxe”, “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from niyaluxe.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required under applicable law.
Information We Collect
Information You Provide Directly
We may collect the following categories of information you provide directly to us:
● Contact Information: Name, billing address, shipping address, phone number, and email address.
● Order Information: Payment confirmation details, purchase history, and shipping information.
● Account Information: Username, password, and related security credentials.
● Shopping Preferences: Items viewed, added to cart, saved for later, wishlists, reviews, referrals, or gift card information.
● Customer Support Information: Any details you choose to share when communicating with us.
Information Collected Automatically
When you use the Services, we may automatically collect certain information (“Usage Data”) using cookies, pixels, and similar technologies. This may include:
● Device and browser details
● IP address and geolocation (approximate)
● Access times and dates
● Information about your interactions with the Site (such as pages viewed, links clicked, or items added to your cart)
Information from Third Parties
We may also collect information about you from:
● Service providers that support our Site and operations (e.g., e-commerce platforms, payment processors, fulfillment partners).
● Marketing and advertising partners.
● Social media or login integrations that you authorize.
How We Use Your Information
We use personal information for the following purposes:
● To Provide Services: Process payments, fulfill and deliver orders, provide order confirmations, returns, or exchanges.
● To Manage Accounts: Create, maintain, and secure your Niya Luxe account.
● To Communicate: Send service-related messages, respond to inquiries, or provide customer support.
● For Marketing: Send promotional communications, offers, or advertising (via email, SMS, or other channels) subject to your preferences.
● To Improve Services: Analyze usage trends to enhance functionality, performance, and product offerings.
● For Security & Fraud Prevention: Detect, investigate, and prevent unauthorized or illegal activity.
● To Comply with Legal Obligations: Enforce our Terms, meet regulatory requirements, and respond to lawful requests.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
● Recognize your device and save preferences.
● Improve the Site and user experience.
● Measure performance and analytics.
● Support advertising and marketing campaigns.
You may disable cookies in your browser settings. However, this may affect your ability to use certain features of the Site.
How We Share Information
We may share your information in the following circumstances:
● With Service Providers: Third parties that perform services such as payment processing, shipping, IT support, analytics, and marketing.
● With Affiliates: Within the Niya Luxe corporate group for business operations.
● For Legal Reasons: To comply with applicable law, regulations, legal processes, or governmental requests.
● For Business Transactions: In case of a merger, acquisition, restructuring, or sale of assets.
● With Your Consent: When you authorize us to share your data with third parties (e.g., social media integrations).
Data Retention & Security
We take reasonable measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to:
● Fulfill the purposes outlined in this Policy.
● Comply with legal or regulatory obligations.
● Resolve disputes and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
● Right to access and obtain a copy of your data.
● Right to correct inaccuracies.
● Right to request deletion of your data.
● Right to restrict or object to processing.
● Right to data portability.
● Right to withdraw consent (where applicable).
To exercise these rights, please contact us using the details below. We may require identity verification before processing requests.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us to request deletion.
International Users
If you access the Site from outside India, please note that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
Contact Us
If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us:
Niya Luxe
📧 Email: info@niyaluxe.com
📞 Phone: +91 6383 773 160
📍 Address: 7/143 Casa Diya, Kumari Nagar, Sai Baba temple Rd, Keeranatham. Coimbatore, TamilNadu 641035
For the purpose of applicable data protection laws, Niya Luxe is the data controller of your personal information unless stated otherwise.